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"Any sufficiently advanced technology is indistinguishable from magic´╗┐."

 - Arthur C. Clarke

Malware Removal

Simple Rule: If your computer is acting "funny" there's something wrong.

It's all too easy for Windows to get infected, so if it happens the best thing beyond having it fixed is knowing how to prevent it in the future.

Let us fix your system, explain what went wrong, and help prevent future problems.

If you don't already have Anti-virus, we will install Microsoft Security Essentials, provided completely free by Microsoft with every genuine copy of Windows XP, Vista or 7.


Helpful Information

If your goal is to understand the problem or fix it yourself, below you will find helpful resources to aide in your quest.

Malicious Software: The Scary Truth

Malware is a general term for "bad" or malicious software. Malware is spread through poor browser security, email attachments, and misleading advertisements, it can take many forms:

  • Virus - Broad term for most PC security exploits.
  • Spyware - Malware that steals your info, usually to be sold in bulk for spamming.
  • Trojan - Malware that brings along additional Malware as a payload.
  • Scareware - Causes pop-up ads and illegitimate security warnings, the goal to extort money for fake security software, removing the fake warnings.
  • Worm - Self-spreading Malware, may contain virus like functions or other payload.
  • Rootkit - Invisible system take-over, difficult to detect and remove; computer becomes a "zombie" under the control of a vast "BotNet".

Symptoms

Behavior you may notice that can indicate you've got resident malware.

  • Unfamiliar security Warnings.
  • Unexpected advertisements.
  • Web Browser redirection.
  • Unable to install updates.
  • Unable to run security software.
  • Unusually slow startup or slow response.

What to do

Some steps you can take on your own, helpful before, during, and after an infiltration.

  1. Never use Internet Explorer - Use an alternative Web Browser instead, such as Google Chrome, or Firefox.
  2. Never open unfamiliar email attachments.
  3. Never open unfamiliar links or files.

If you're already infected

Some free tools and resources.

If you've read this far down, we hope you learned something, and if you think we can help, give us a ring.